Airline passengers whose flights are canceled or significantly delayed should receive refunds, the Department of Transportation said in a statement, but don’t count on your money back just yet.
A statement Friday noted that that DOT would give airlines a chance to comply first.
DOT said it had received “an increasing number of complaints and inquiries from ticket passengers … who describe having been denied refunds for flights that were canceled or significantly delayed.”
A spokesman said Monday: “The obligation to provide refunds when scheduled flights are canceled or significantly delayed applies to U.S. and foreign carriers operating at least one aircraft having a seating capacity of 30 or more seats to, within, or from the United States.”
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