The Napa Valley Wine Train on Tuesday issued a fuller apology to members of a book club made up largely of black women, saying company employees were “100 percent wrong” to kick them off the train for supposedly being loud.
The apology came after a member of the club met with the wine train’s chief executive, Anthony Giaccio, late Monday and suggested cultural- and diversity-sensitivity training for its employees.
Giaccio said the company already has cultural sensitivity training but will offer additional diversity training for its employees. He also pledged to participate in the training.
“The Napa Valley Wine Train was 100 percent wrong in its handling of this issue,” Giaccio said in a statement. “We accept full responsibility for our failures and for the chain of events that led to this regrettable treatment of our guests.”
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