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With 28 acres of attractions spread across two states, the new Star Wars: Galaxy’s Edge is not just a big moment for fans of the space saga, it’s also a game changer for Disney’s parks division.
“It’s the most immersive land that we’ve ever built,” Bob Chapek, Disney’s chairman of parks, experience and products, told CNN Business in a sit-down interview this week.
With Disneyland’s Galaxy’s Edge looming in the background, Chapek enumerated all the ways in which guests can truly feel like they’ve been swept off to a far, far away trading port on the planet Batuu.
“You’ve got the food and beverage all in-story,” Chapek said, using a term to describe how the new land wraps guests in the Star Wars storyline. “The ‘cast members’ are in-story. Of course, all the merchandise in the shops. It doesn’t feel like a gift shop. It feels like you’re actually in Batuu. That’s unique.”
That “unique” experience, however, doesn’t come cheap. Disney reportedly spent $1 billion on the sprawling 14-acre land in Disneyland in Anaheim, California. A second Galaxy’s Edge is opening later this summer in Florida’s Disney World.
Disney is investing this money in its parks and resorts at a time when profits in its media division are falling. Profits hit a high in 2015, but have since dipped 15%. In that same period, profits for Disney parks and resorts have gone up 47%.
With synergy as the ongoing strategy for growing its bottom line, Disney is drawing inspiration from its biggest box office hits to upgrade its parks: A “Guardians of the Galaxy” roller coaster is coming to Florida’s Epcot. Marvel-theme attractions are coming to Disney’s California Adventure, Disneyland Paris and Hong Kong Disneyland. And a “Zootopia”-themed land is coming to Shanghai’s Disneyland Park.
“We’re asked to build the physical manifestations of what our guests love to watch on screens,” Chapek said about how the parks play into Disney’s corporate strategy. “We’re really part of a big machine, a big story-telling machine, but we do it in a physical world. I think that’s what makes us a bit different.”
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