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Facebook to pay content moderators $52 million for psychological damages

A computer screen displays the logo of the social networking site Facebook, taken in Manchester, England on March 22, 2018. (Credit: OLI SCARFF/AFP/Getty Images)

Facebook has agreed to pay $52 million to its content moderators whose job has them viewing graphic and disturbing posts and videos on its platforms.

In a 2018 lawsuit, third-party contractors for the company said that Facebook failed to properly protect them against severe psychological and other injuries that can result from repeated exposure to graphic material such as child sexual abuse, beheadings, terrorism, animal cruelty and other disturbing images.


The settlement grants U.S. moderators who were part of the class action lawsuit $1,000 each. Those who have been diagnosed with conditions related to their work will be able to get medical treatment and damages of up to $50,000, according to the preliminary settlement filed in the Superior Court of California for the County of San Mateo.

In a statement, Facebook said it is “grateful to the people who do this important work to make Facebook a safe environment for everyone. We’re committed to providing them additional support through this settlement and in the future.”